Shipping policy

Please review our shipping policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below:

  1. Order Processing:

    • Orders are typically processed within 5 business days after payment confirmation. Processing times may vary during peak seasons.

  2. Shipping Methods:

    • We offer standard and expedited shipping options. Shipping methods and associated costs will be displayed at the time of checkout.

  3. Shipping Destinations:

    • We currently ship to addresses within the USA. Please ensure that the shipping address provided is accurate and complete.

  4. Shipping Times:

    • Shipping times vary based on the selected shipping method and destination. Estimated delivery times will be provided during the checkout process.

  5. Order Tracking:

    • Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number.

  6. Shipping Delays:

    • While we strive to meet estimated delivery times, external factors such as customs clearance, holidays, or unforeseen events may cause delays. We appreciate your understanding in such situations.

  7. Shipping Costs:

    • Shipping costs are calculated based on the selected shipping method and destination. Any applicable customs duties or taxes are the responsibility of the buyer.

  8. Incomplete or Incorrect Addresses:

    • We are not responsible for orders with incomplete or incorrect shipping addresses. Please ensure that the shipping address provided is accurate and includes all necessary details.

  9. Lost or Stolen Packages:

    • We are not responsible for lost or stolen packages after they have been marked as delivered. Please ensure someone is available to receive the package or provide a secure delivery location.

  10. Returns Due to Non-Delivery:

    • If a package is returned to us due to non-delivery (e.g., incorrect address), the buyer is responsible for any additional shipping costs for re-delivery.

  11. Contact Us:

    • If you have any questions or concerns about your order or our shipping policy, please contact us at info@naturally-white.com.

By placing an order with us, you acknowledge that you have read and understood our shipping policy.